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Keyboard problem


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#1 chirshady

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Posted 04 May 2011 - 03:31 AM

Hi you all, I have a problem with my laptop's (hp g61 435SI) keyboard, both shift keys have stopped working and Its really affecting my computing experience. I have tried the following(as advised online by a hp support technician) but non of them worked. please assist.

Hard reset
1. Press and Hold power button till the laptop turns off (5-7 sec approx).

2. Then unplug the AC adaptor.

3. Turn the laptop upside down.

4. Then remove battery.

5. Then press and hold the power button for 2 minutes (to remove static electricity).

6. Then, put the battery back in the notebook and plug in AC adaptor and turn on the laptop.


Re-installing battery drivers:
1. Click Start and type device in the search field, then select Device Manager .

2. Click on + sign beside the Keyboard category.

3. Under the Keyboard category, right-click the Microsoft ps1/ps2 driver, and select Uninstall.

Note: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.

4. On the Device Manager taskbar, click Scan for hardware changes.

You also need to update latest Bios software.
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#2 The Dirizhor

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Posted 09 May 2011 - 04:57 AM

Have you thought of using an external keyboard and check if its just your keyboard and secondly, you are certain that no setting has changed internally.. something like sticky keys may be ?
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#3 josephcush39

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Posted 20 July 2011 - 04:36 AM

Have you thought of using an external keyboard and check if its just your keyboard and secondly, you are certain that no setting has changed internally.. something like sticky keys may be ?


yes I agree
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#4 kamtec1

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Posted 04 September 2011 - 08:17 AM

Hi ,

Its a keybaord problem .. ,

When you playing games or split some coffee on it or the "time" ... keyboard may stop working perpetually ... or some keys are not functioning .

You cant repair it :(

You just need to see The Dirizhor advice and if it is true buy a new one ... .


Good luck,
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#5 jamessmith2099

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Posted 25 January 2012 - 04:36 PM

Hello dear frien my old pc have some problem in keyboard i heared that keys of sony are best , Should i buy nes son y laptop now or wait for a newer version ?T hanks......
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#6 lisawinkler

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Posted 01 June 2012 - 03:31 PM

Hi friends,
Don't worry, there may be many types of the problem may occures. I hope that the driver is not properly install or you can open the keyboard and see it's cleaning functionaliy. Surly ,your keyboard works very successfully .
Thanks for sharing the information.
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