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Broke RAM?

Started by Big Evil , Oct 19 2011 05:30 AM

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11 replies to this topic

#1 Big Evil

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Posted 19 October 2011 - 05:30 AM

Upon booting a 2811 i get - I think the RAM is broken? Thoughts.

rogram load complete, entry point: 0x8000f000, size: 0x1dd5bf0
Self decompressing the image : ############################################################################################################################################################################### [OK]
Smart Init is enabled
smart init is sizing iomem
  ID		    MEMORY_REQ				 TYPE
0003E7		  0X00474800 C2811 Mainboard
			    0X000021B8 Onboard USB
			    0X002C29F0 public buffer pools
			    0X00211000 public particle pools
TOTAL:		  0X0094A3A8
If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Rounded IOMEM up to: 10Mb.
Using 1 percent iomem. [10Mb/512Mb]

%Software-forced reload

 : Breakpoint exception, CPU signal 23, PC = 0x40057508
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40051948z 0x4004FE14z 0x400A90B4z 0x40081EE0z 0x4008CBE0z 0x41CB929Cz 0x4007FD74z 0x400712D8z
$0 : 00000000, AT : 43A10000, v0 : 00000038, v1 : 00000000
a0 : 00000000, a1 : 421CE4E0, a2 : 00000000, a3 : 421D0000
t0 : 43BCC698, t1 : 43C80000, t2 : 4005CEB0, t3 : FFFF00FF
t4 : 4005CEB0, t5 : 00000000, t6 : 00000000, t7 : 00000020
s0 : 00000000, s1 : 00000000, s2 : 43430000, s3 : 43850000
s4 : 00000000, s5 : 000011C8, s6 : 00000020, s7 : 00000010
t8 : 00000020, t9 : 43C80000, k0 : 3040A801, k1 : A000F000
gp : 43A1AFC0, sp : 8000ECC0, s8 : 0098967E, ra : 400559D4
EPC  : 40057508, ErrorEPC : 00501204, SREG	 : 3400FF03
MDLO : 0000011D, MDHI	 : 00000009, BadVaddr : 79FE6B79
TEXT_START : 0x400154C0
DATA_START : 0x421C5BC0
Cause 00000024 (Code 0x9): Breakpoint exception

 : TLB (load or instruction fetch) exception, CPU signal 10, PC = 0x0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x4005289Cz 0x40052D14z 0x40056504z 0x40056188z
$0 : 00000000, AT : 43A10000, v0 : 00000030, v1 : 439B0000
a0 : 43C7C20C, a1 : A0001E89, a2 : FFFFFFFD, a3 : A00021C1
t0 : 421CECF1, t1 : 421CECF0, t2 : 43850000, t3 : 00000000
t4 : 43850000, t5 : 00000000, t6 : 00000001, t7 : 00000001
s0 : 00000000, s1 : 00000000, s2 : A0001E89, s3 : 43430000
s4 : 00000038, s5 : 43C80000, s6 : 43C80000, s7 : 43C4E0D0
t8 : 00000000, t9 : 43830000, k0 : 43C7A3D0, k1 : 00000000
gp : 43A1AFC0, sp : 4342E940, s8 : 0098967E, ra : 4005845C
EPC  : 00000000, ErrorEPC : 00501204, SREG	 : 34008003
MDLO : 00000000, MDHI	 : 00000004, BadVaddr : 00000000
TEXT_START : 0x400154C0
DATA_START : 0x421C5BC0
Cause 00000008 (Code 0x2): TLB (load or instruction fetch) exception
Nested write_crashinfo call (2 times)

 : TLB (load or instruction fetch) exception, CPU signal 10, PC = 0x0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x400528D4z 0x40052D14z 0x40056504z 0x40056188z
$0 : 00000000, AT : 43A10000, v0 : 00000027, v1 : 00000027
a0 : 00000002, a1 : 43C4E0D0, a2 : 439B0000, a3 : 00000000
t0 : 421CF06D, t1 : 421CF06C, t2 : 34008000, t3 : FFFF00FF
t4 : 4005CEB0, t5 : 00000000, t6 : 00000000, t7 : 00000020
s0 : 00000008, s1 : 0000000A, s2 : 421D0000, s3 : 43430000
s4 : 00000038, s5 : 00000001, s6 : 00000000, s7 : 43C4E0D0
t8 : 00000020, t9 : FFFFFFFF, k0 : 43C7A3D0, k1 : 00000038
gp : 43A1AFC0, sp : 4342E8D0, s8 : 0098967E, ra : 40058494
EPC  : 00000000, ErrorEPC : 00501204, SREG	 : 34008003
MDLO : 00000000, MDHI	 : 00000002, BadVaddr : 00000000
TEXT_START : 0x400154C0
DATA_START : 0x421C5BC0
Cause 00000008 (Code 0x2): TLB (load or instruction fetch) exception
Nested write_crashinfo call (3 times)

 : TLB (load or instruction fetch) exception, CPU signal 10, PC = 0x0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x400528D4z 0x40052D14z 0x40056504z 0x40056188z
$0 : 00000000, AT : 43A10000, v0 : 00000027, v1 : 00000027
a0 : 00000002, a1 : 43C4E0D0, a2 : 439B0000, a3 : 00000000
t0 : 421CF06D, t1 : 421CF06C, t2 : 34008000, t3 : FFFF00FF
t4 : 4005CEB0, t5 : 00000000, t6 : 00000000, t7 : 00000020
s0 : 00000008, s1 : 0000000A, s2 : 421D0000, s3 : 43430000
s4 : 00000038, s5 : 00000001, s6 : 00000000, s7 : 43C4E0D0
t8 : 00000020, t9 : FFFFFFFF, k0 : 43C7A3D0, k1 : 00000038
gp : 43A1AFC0, sp : 4342E8D0, s8 : 0098967E, ra : 40058494
EPC  : 00000000, ErrorEPC : 00501204, SREG	 : 34008003
MDLO : 00000000, MDHI	 : 00000002, BadVaddr : 00000000
TEXT_START : 0x400154C0
DATA_START : 0x421C5BC0
Cause 00000008 (Code 0x2): TLB (load or instruction fetch) exception
-Traceback= 0x400528D4z 0x40052D14z 0x40056504z 0x40056188z

 : , CPU signal 10, PC = 0x0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40052D14z 0x40056504z
 : 00000000,
 :, CPU signal 10, PC = 0x0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z 0x40056188z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z

 : , CPU signal 10, PC = 0x40F252C0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40F1F700z 0x40F200B8z 0x4005233Cz 0x40052450z 0x40052608z 0x400526C8z 0x40052D14z 0x40056504z
 : 00000000,  : 43A10000,  : 00000073,  : 00000073
 : 0000000A,  : FFFFFFFC,  : 00000000,  : 4342CC80
 : 421CE9D7,  : 4342CC7F,
 : , CPU signal 10, PC = 0x0
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

-Traceback= 0x40052D14z 0x40056504z
 : 00000000, _P : 00000008,  : 43430000,  : 43C80000
 : 00194D3B,  : 43DD0000,  : 439B0000,  : 400588D4
 : 00000000, signal=0, sr=0x8000, epc=0xBFA80010, err epc=0x501204

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#2 MarkinManchester

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Posted 19 October 2011 - 05:37 AM

Using 1 percent iomem. [10Mb/512Mb] I think

1. Boot to rommon
2. Type enable Smart Init

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#3 Big Evil

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Posted 19 October 2011 - 05:43 AM

Thanks Mark -

I get -

monitor: command "boot" aborted due to user interrupt
rommon 1 >
rommon 1 > enable Smart Init
monitor: command "enable" not found

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#4 Big Evil

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Posted 19 October 2011 - 05:49 AM

Just got this output -

rommon 3 > meminfo
-------------------------------------------------
Current Memory configuration is:
Dimm0: Size = 512 MB
-----Bank 0 256 MB
-----Bank 1 256 MB
Dimm1: Not Installed
-------------------------------------------------
Main memory size: 512 MB in 64 bit mode.
Memory config: ECC
Available main memory starts at 0xa0015000, size 524204KB
Smart Init is enabled.
NVRAM size: 240KB

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#5 MarkinManchester

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Posted 19 October 2011 - 05:53 AM

Does it boot now ?

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#6 Big Evil

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Posted 19 October 2011 - 05:58 AM

No mate. Still the same?

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#7 chrcel

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Posted 19 October 2011 - 06:05 AM

you're sure the IOS fits in to mem? or it might be corrupted image.

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#8 Big Evil

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Posted 19 October 2011 - 06:11 AM

Yep - it has been working in a production environment for a while now.

I think first i will get a new IOS on the flash and see if that does it.

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#9 MarkinManchester

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Posted 19 October 2011 - 06:25 AM

can you remove ram from bank1 and see if it boots and then substitute mem in bank0 with mem from bank1 ? I think you are correct about the memory but you just need to identify which one?

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#10 Big Evil

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Posted 19 October 2011 - 06:02 PM

I opened it up last night and there is only one RAM stick in there (512MB) - i am going to "borrow" one and give that a try tonight. I will let you know how it goes.

Thank Mark.

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#11 Big Evil

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Posted 23 October 2011 - 12:50 AM

Now in a strange turn of event - the router just booted!
I wiped the running config - did a sh ver and besides the IPS there was a ton of crash info. Reloaded the beast and it showed the same issue but with this little nugget -

 
Cisco IOS Software, 2800 Software (C2800NM-IPBASEK9-M), Version 12.4(25f), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright © 1986-2011 by Cisco Systems, Inc.
Compiled Tue 16-Aug-11 07:26 by prod_rel_team
 
[u][b]SDRAM ECC Error[/b][/u], 
err addr - 0xD308692F, err data_l 0x00000000,err data_h 0x00880000,
rcv ecc - 0x00000000, calc ecc 0x90000000, err cnt 0xEF000000
r0  = FFFFFFFF r1  = FFFFFFFF r2  = 0        r3  = 42360000 r4  = 0        
r5  = 0        r6  = 0        r7  = 2353     r8  = 0        r9  = 3F690920 
r10 = 0        r11 = 1000C    r12 = 0        r13 = 7FFF0000 r14 = 0        
r15 = C        r16 = 0        r17 = 1199988  r18 = 0        r19 = 1189948  
r20 = 0        r21 = 0        r22 = 0        r23 = 10010    r24 = 0        
r25 = 7FFFFFFF r26 = 0        r27 = 1        r28 = FFFFFFFF r29 = BEEFBACC 
r30 = FFFFFFFF r31 = BEEF0000 r32 = FFFFFFFF r33 = FFFFFFFF r34 = FFFFFFFF 
r35 = FFFFFFFF r36 = FFFFFFFF r37 = FFFFFFFF r38 = FFFFFFFF r39 = FFFFFFFF 
r40 = FFFFFFFF r41 = FFFFFFFF r42 = FFFFFFFF r43 = FFFFFFFF r44 = FFFFFFFF 
r45 = FFFFFFFF r46 = FFFFFFFF r47 = FFFFFFFF r48 = 0        r49 = 0        
r50 = 0        r51 = 8008     r52 = 0        r53 = 3040A801 r54 = FFFFFFFF 
r55 = A000F000 r56 = FFFFFFFF r57 = FFFFFFFF r58 = 0        r59 = 4359E5C8 
r60 = FFFFFFFF r61 = FFFFFFFF r62 = 0        r63 = 4009FCE0 
sreg     = 3400C103 mdlo_hi    = 0        mdlo        = 5E      
mdhi_hi  = 0        mdhi       = 11D      badvaddr_hi = FFFFFFFF
badvaddr = FFFFFFFF cause      = FFFFFFFF epc_hi      = 0       
epc      = 415B73C8 err_epc_hi = FFFFFFFF err_epc     = FFFFFFFF
 
%ERR-1-FATAL: Fatal error interrupt, reloading
 err_stat=0x0
 
 
=== Flushing messages () ===
 
Queued messages:
 
 : Interrupt exception, CPU signal 22, PC = 0x0
 
 
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------
 
 
-Traceback= 
$0 : 00000000, AT : 00000000, v0 : 00000000, v1 : 00000000
a0 : 00000000, a1 : 00000000, a2 : 00000000, a3 : 00000000
t0 : 00000000, t1 : 00000000, t2 : 00000000, t3 : 00000000
t4 : 00000000, t5 : 00000000, t6 : 00000000, t7 : 00000000
s0 : 00000000, s1 : 00000000, s2 : 00000000, s3 : 00000000
s4 : 00000000, s5 : 00000000, s6 : 00000000, s7 : 00000000
t8 : 00000000, t9 : 00000000, k0 : 00000000, k1 : 00000000
gp : 00000000, sp : 00000000, s8 : 00000000, ra : 00000000
EPC  : 00000000, ErrorEPC : 00000000, SREG     : 00000000
MDLO : 00000000, MDHI     : 00000000, BadVaddr : 00000000
DATA_START : 0x415E05E0
Cause 00000000 (Code 0x0): Interrupt exception
 
%ALIGN-1-FATAL: Illegal access to a low address 
 addr=0x118, pc=0x4023E098 , ra=0x4023E08C , sp=0x435269D0
 
%ALIGN-1-FATAL: Illegal access to a low address 
 addr=0x118, pc=0x4023E098 , ra=0x4023E08C , sp=0x435269D0
 
 
 : TLB (store) exception, CPU signal 10, PC = 0x4023E098
 
 
 
--------------------------------------------------------------------
   Possible software fault. Upon reccurence,  please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------
 
 
-Traceback= 0x4023E098 0x4007D384 0x40081714 
$0 : 00000000, AT : 42360000, v0 : 00000303, v1 : BFA00000
a0 : 00000303, a1 : 00000000, a2 : 00000000, a3 : 00000005
t0 : 000F4240, t1 : 0000000B, t2 : 0000000B, t3 : B0D0000C
t4 : B0D00000, t5 : 00000000, t6 : 424B0000, t7 : 4C49C800
s0 : 424B6FC8, s1 : 00000006, s2 : 00000000, s3 : 00000000
s4 : 43526A48, s5 : 42330000, s6 : 00000000, s7 : 00000000
t8 : BFA00000, t9 : 00000003, k0 : 00000020, k1 : 00000000
gp : 42366780, sp : 435269D0, s8 : 00000000, ra : 4023E08C
EPC  : 4023E098, ErrorEPC : BFCCA12C, SREG     : 34008003
MDLO : 000003E8, MDHI     : 00000000, BadVaddr : 00000118
DATA_START : 0x415E05E0
Cause 0000000C (Code 0x3): TLB (store) exception
 
-Traceback= 0x4023E098 0x4007D384 0x40081714 
 
No warm reboot Storage
*** System received a Bus Error exception ***
signal= 0xa, code= 0xc, context= 0x424b92b4
PC = 0x40081d8c, Cause = 0x20, Status Reg = 0x34008002

I am thinking the sdram ecc error mean the RAM is fudge?
I replaced the IS via tftpdnld that seems ok.


rommon 1 > dir flash:
program load complete, entry point: 0x8000f000, size: 0xcb80
Directory of flash:
 
2      18761248  -rw-     c2800nm-ipbasek9-mz.124-25f.bin