CUCM 8.5 Auto attendant config
Posted 09 April 2012 - 03:33 PM
I'm working on a project where i'm using CUCM 8.5 , and i need to know how to configure an Auto attendant ( STEP BY STEP ) or any guide that might help me to complete the setup .
when someone call the company the auto attendant should reply " Welcome to companyname Press 1 for .... press 2 for .... etc
Posted 09 April 2012 - 06:16 PM
There are many ways to achieve this. you can use Cisco Attendant console (http://www.cisco.com...cd805e6a5f.html) or an CUCCX and a simple script or if the traffic is low just do a VXML script on the VGW.
Thanks for your reply Chrcel, but i still donno how to do it , its my first time to configure it and i donno what are the requirements , how can i do the VXML script , thats why i asked for a step by step , so if there are many ways to do it then i'm looking for a simple one.
Posted 10 April 2012 - 06:02 AM
anyway i'll check that link
thanks for your time
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