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Inter digit delay.

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It is a weird problem for me, suddenly i received a complaint from the users that they are facing inter digit delay to reach the caller. I am using 5 digit extension internally, if i try to call internally(off hook stage) it takes around 10 seconds to reach other end. But if i dial from hands free stage(on hook stage), i don't face any problem, it reaches quickly without delay.

I checked all E1's and publisher services, also routing pattern. i found nothing gone wrong.


Please any body help me clear this issue.very urgent friends.








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