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Slow network response due to Symantec Endpoint Network Threat protecti   Bookmark and Share

#1 User is offline   sandy2810 

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Posted 05 October 2008 - 10:03 PM

Hello everyone,

Since the time we have deployed Symantec endpoint 11 its network threat protection feature is causing some slowness in the intial few seconds on establishing any new network connection.

For eg if I ping any network device/pc/server etc the first 2-3 pings will be somewhere between 50-70ms in a gigabit environment leading to slowness while loading any browser based application or internet. On disabling network threat component the ping work perfectly fine.

Is there a way where I can fine tune this feature to speed the initial ping response or i guess i would need to add the networks to trusted zone if that is possible.

Please suggest.
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#2 User is offline   saed 

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Posted 06 October 2008 - 05:33 PM

View Postsandy2810, on Oct 5 2008, 10:03 PM, said:

Hello everyone,

Since the time we have deployed Symantec endpoint 11 its network threat protection feature is causing some slowness in the intial few seconds on establishing any new network connection.

For eg if I ping any network device/pc/server etc the first 2-3 pings will be somewhere between 50-70ms in a gigabit environment leading to slowness while loading any browser based application or internet. On disabling network threat component the ping work perfectly fine.

Is there a way where I can fine tune this feature to speed the initial ping response or i guess i would need to add the networks to trusted zone if that is possible.

Please suggest.




me also facing the same problem, even if i am trying to login remotly to a server it will take longer time than before, specialy when i log out from the remote disktop of any server it will take a while to disconnect
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#3 User is offline   Nar 

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Posted 07 October 2008 - 01:35 AM

View Postsandy2810, on Oct 5 2008, 05:33 PM, said:

Hello everyone,

Since the time we have deployed Symantec endpoint 11 its network threat protection feature is causing some slowness in the intial few seconds on establishing any new network connection.

For eg if I ping any network device/pc/server etc the first 2-3 pings will be somewhere between 50-70ms in a gigabit environment leading to slowness while loading any browser based application or internet. On disabling network threat component the ping work perfectly fine.

Is there a way where I can fine tune this feature to speed the initial ping response or i guess i would need to add the networks to trusted zone if that is possible.

Please suggest.


Hi sandy,

This Symantec completely changed the interface and look from 10.xx to 11. Just recently using this version.. so need to explore more.. mean while i like to ask you once question... Did you faced any issues while deploying into client systems.. am deploying in workgroup and domain environment..

Nar
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#4 User is offline   Nar 

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Posted 08 October 2008 - 12:50 AM

View PostNar, on Oct 6 2008, 09:05 PM, said:

View Postsandy2810, on Oct 5 2008, 05:33 PM, said:

Hello everyone,

Since the time we have deployed Symantec endpoint 11 its network threat protection feature is causing some slowness in the intial few seconds on establishing any new network connection.

For eg if I ping any network device/pc/server etc the first 2-3 pings will be somewhere between 50-70ms in a gigabit environment leading to slowness while loading any browser based application or internet. On disabling network threat component the ping work perfectly fine.

Is there a way where I can fine tune this feature to speed the initial ping response or i guess i would need to add the networks to trusted zone if that is possible.

Please suggest.


Hi sandy,

This Symantec completely changed the interface and look from 10.xx to 11. Just recently using this version.. so need to explore more.. mean while i like to ask you once question... Did you faced any issues while deploying into client systems.. am deploying in workgroup and domain environment..

Nar


Hay... the problem resolved in my network by little change in firewall. You need to add 445 TCP port on firewall exception list. Even the file and printer sharing uses this port for allowing the network communication, you need to re-add this port.

Nar.
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#5 User is offline   rainbow9810 

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Posted 08 October 2008 - 12:56 AM

Nar..Thanks for the information...Really helpful....
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